12 May 2021
Interview with a customer support representative
My name is Zafarkhon I was born in Samarkand. I work in Upaynet since 2019 to the present days, I started as a junior customer support team member, now I am a manager of professional custmer support team. I personally speak Russian, Uzbek and Tajik. But here our team can speak in 6 different languages.
Zafarkhon, what is the main task of a technical support representative?
— In general, technical support serves to help users solve specific problems with the application and its use.
What are your plans for the development of the service?
— Improving the quality of customer support experienca for our users and maximize productivity in our company
What are your plans for your own development?
— To become a professional in my field, to achieve career growth and just work in a good envirement